FAQs

For Questions

Which areas do you service?

We serve both Halton & Peel Regions! Our grazing table services are available outside of these areas with a travel fee. Please e-mail hello@goodgrazers.ca for more information.

How does delivery work?

When can I expect my delivery?
Our delivery times are set in time windows to best allow our delivery drivers time to get to all of their stops in a safe and timely manner. If you require your delivery made at a specific time please let us know and we will accommodate your request.

An email notification is sent our when your order is fulfilled and dispatched for delivery.

Do I need to be available to receive the delivery?
Please ensure that someone is available to receive and refrigerate your order upon delivery. If there is no answer at the door at the time of delivery we will attempt to contact you via the phone number provided. If we are unavailable to reach you the order will be left in the most suitable space outside of the address. In these instances we cannot attempt re-delivery at a later time. Good Grazers is not responsible for the items after this point in the delivery process.

Sending a gift?
If you are sending an order for delivery as a gift please make sure to notify the receiver of the delivery and to provide us with their contact information.

How far in advance do I need to place an order?

We require 24 hours’ notice for our boxes and platters.

Grazing Table services are required to be booked a minimum of one week in advance.

Please contact us directly if you would like to place a rushed order and we will try to do our best to accommodate your delivery date and time.

How do I order a Grazing Table?

Please contact us directly at hello@goodgrazers.ca to chat about your grazing table needs and to place an order.

Can I customize my order?

Absolutely! The ability to customize all our grazing options to suit your tastes and needs is something that sets Good Grazers apart. Please contact us directly to discuss your custom needs and to create a truly bespoke grazing experience. 

I have an allergy, can I still order?

Please note that we are not an allergen free kitchen. While we can make accommodations like substituting out nuts and gluten products from our boxes and platters there is always a risk of cross contamination therefore we do not recommend our products for clients with severe allergies.

Can our products be refrigerated for next day consumption?

We highly recommend that all our menu items be consumed on the day they are picked up/delivered. Due to the nature of the foods that we work with ingredients will start to loose flavour and texture overnight and even through the day. We ask that you arrange delivery and pickup as close to the time of consumption as possible to get the best grazing experience.

If you are ordering a platter to be had the next day please let us know so that we can prepare the platter in the best way possible to stand up overnight in your fridge.